Management Basics for Information Professionals, Fourth Edition

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  • Description
  • Table of Contents
  • About the authors
  • Reviews

This book is available in e-book format for libraries and individuals through aggregators and other distributors—ask your current vendor or contact us for more information. Examination copies are available for instructors who are interested in adopting this title for course use. Instructors adopting this textbook for a course may request supplementary case studies and PowerPoint slides by e-mailing

The recipient of rave reviews from far and wide (Journal of Hospital Librarianship deemed it “a librarian’s dream … very forward-thinking”), since its initial publication this text has served as an essential resource for both LIS students and practitioners. The new fourth edition offers an updated, comprehensive examination of the myriad of basic skills effective library managers must exercise throughout their careers. Throughout, Evans and new co-author Greenwell pay close attention to management in "new normal" straitened economic conditions and the pervasive impact of technology on a library manager’s role. This book’s coverage includes

  • a new focus on how being in the public/nonprofit sector influences the application of management basics such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing;
  • the managerial environment, organizational skill sets, the importance of a people-friendly organization, and legal issues;
  • key points on leadership, team-building, and human resource management;
  • budget, resource, and technology management;
  • management ethics, with a lengthy discussion of why ethics matter; and
  • tips for planning a library career, with a look at the work/life debate.

This book, to quote Australian Library Journal, is “a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fast-moving information services environment.”

List of Illustrations

Part 1    Background
Chapter 1    Introduction
Chapter 2    Environmental Issues
Chapter 3    Legal Issues
Chapter 4    Leadership
Chapter 5    Ethics

Part II        Managerial Functions
Chapter 6     Accountability, Authority, Power, and Delegation
Chapter 7    Vision, Mission, and Planning
Chapter 8    Assessment, Quality Control, and Operations
Chapter 9    Decision Making
Chapter 10    Change Management
Chapter 11    Communication
Chapter 12    Advocacy and Marketing

Part III    Managing People
Chapter 13    Staffing
Chapter 14    Enhancing Performance
Chapter 15    Managing Diversity
Chapter 16    Motivating Staff

Part IV    Managing Things
Chapter 17    Managing Money
Chapter 18    Income Generation
Chapter 19    Managing Technology
Chapter 20    Managing Facilities

Part V    Managing Yourself and Your Career
Chapter 21    Other Managerial Skills
Chapter 22    Creating Your Career

About the Authors

G. Edward Evans

G. Edward Evans, PhD, is a semi-retired, award-winning author and Fulbright Scholar. He holds several graduate degrees in anthropology and library and information science (LIS). Throughout his career, he has been an administrator, researcher, teacher, and writer. As a researcher, he has published in both anthropology and librarianship. He held a Fulbright Fellowship in librarianship as well as a National Science Foundation Fellowship in archaeology. His teaching experience has also been in both fields in the United States and the Nordic countries. Of note, he completed the faculty ladder (assistant to full professor) while teaching at the Graduate School of Librarianship and Information Science at the University of California, Los Angeles. Evans has extensive administrative experience in private academic libraries such as Harvard University and Loyola Marymount University. He retired from full-time work as associate academic vice president for libraries and information resources at Loyola Marymount University. Evans spends his semi-retirement years volunteering at the Museum of Northern Arizona, serving on the Foundation board for the Flagstaff City– Coconino County Library System, and doing professional writing.

Stacey Greenwell

Stacey Greenwell, EdD, has served the University of Kentucky Libraries since 2001 in several roles, including associate dean for academic affairs and research, head of the Information Commons, and head of Desktop Support. Recently she began working with the information literacy and assessment department to provide instructional design support, teach, and work on research projects. Dr. Greenwell is a Fellow of the Special Libraries Association and has held numerous leadership roles in the organization including chair of the Information Technology Division and founding chair of the Academic Division. She is a standing committee member for the Education and Training Section of the International Federation of Library Associations and Institutions (IFLA) and is a standing member of the Programme Committee for the European Conference on Information Literacy (ECIL). She is a frequent conference presenter and has taught an academic libraries course for the iSchools at Syracuse University and the University of Kentucky.

"The volume provides ample bases for classroom discussion and can serve as a guide for best practices for those in the profession ... Supporting both MIS and MLS curricula, this book will be useful to managers of libraries and related organizations."

Praise for the third edition

"A very well thought through and well written text … I will include this book into the reading list of the next autumn courses on managing libraries and I would recommend it to other teachers working in this field. It also can be useful to those librarians who have changed their mind and finally decided to embark on a managerial career or simply look for some good materials that will help to augment their professional skills."
--Information Research

"This large tome is a distillation of theories, research, and best practices gathered by the authors and some library leaders who helped annotate the twenty-one chapters, three of which are new since the 2007 second edition. Despite the title, the book is for anyone working — or studying to work — in libraries, from entry-level professionals through directors … a printed resource that will repay reading many times over."
— Catholic Library World

"The work is positioned as a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fast-moving information services environment and with a goal of moving into higher management and leadership positions … The contributions by the advisors is not presented as best practice but instead illustrates what can and does happen in libraries in reality. The two principal authors have professional experience in a variety of roles and organizations, and this is very evident in the attention to detail they bring to the subject."
— Australian Library Journal