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This book is available in e-book format for libraries and individuals through aggregators and other distributors—ask your current vendor or contact us for more information. Examination copies are available for instructors who are interested in adopting this title for course use.

Recipient of the 2018 Association for Library Collections & Technical Services (ALCTS) Outstanding Publication Award

Whether it's networking with vendor reps or poring over data, the continually evolving field of electronic resources management (ERM) is always throwing something new your way. Alana Verminski and Kelly Marie Blanchat were once new on the job themselves, crossing over from research instruction and the vendor side of scholarly publishing. They share what they've learned along the way in this hands-on guide.  Cutting through the complexity of a role that's changing rapidly, inside you'll find to-the-point advice on methods and tools that will help you stay on top of things, including coverage of such key topics as

  • the full range of purchasing options, from Big Deals to unbundling to pay-per-view;
  • conversation starters that will help build productive relationships with vendor reps;
  • questions to ask vendors about accessibility;
  • common clauses of licensing agreements and what they mean;
  • understanding the four types of authentication;
  • using a triage approach to troubleshooting hitches in accessing articles;
  • conducting an overlap analysis to evaluate new content;
  • the basic principles of usage statistics, and four ways to use COUNTER reports when evaluating renewals;
  • tips for activating targets in your knowledge base;
  • five steps to developing an effective marketing plan; and
  • how to master the lingo, with clear explanations of jargon, important terms, and acronyms.

This guide to ERM fundamentals will prove invaluable, both as a primer for those preparing to enter the field as well as a ready reference for current practitioners.


Chapter 1    Getting Your Feet Wet: A Background in Electronic Resources Management
Chapter 2    Ways to Pay: Understanding Electronic Resources Purchase Models
Chapter 3    Evaluating Content, Old and New
Chapter 4    Changing the Rules: Selecting and Managing Open Access Resources
Chapter 5    Negotiation and Licensing for Electronic Resources
Chapter 6    Keeping the Lights On: Setting Up and Maintaining Access
Chapter 7    Making Sense of Electronic Resources Usage Statistics: COUNTER and Beyond
Chapter 8    What You Might Want to Ask a Library Vendor (But Never Thought You Could)
Chapter 9    Techniques and Tools for Marketing Electronic Resources
Chapter 10    Emerging Trends and the Impact of Change on Electronic Resources Management


Appendix A    University of North Texas Libraries Open Access Resource Rubric
Appendix B    License Review Checklist
Glossary    Acronyms and Everyday Jargon—Things Every Electronic Resources Librarian Should Know



Alana Verminski

Alana Verminski is the collection development librarian at the Bailey/ Howe Library at the University of Vermont. Her interest in electronic resources management began while working at the St. Mary’s College of Maryland Library in St. Mary’s City, Maryland. She holds an MSIS from The University of Texas at Austin.

Kelly Marie Blanchat

Kelly Marie Blanchat is a librarian at Yale University Library. Before joining Yale, Kelly worked as the electronic resources librarian at Queens College Libraries at the City University of New York and as an account specialist at Springer Science + Business Media.

"Loaded with helpful information ... This text is recommended as professional enhancement for established librarians."

”This guide by two librarians who have done ERM at important academic libraries provides a welcome entree to and survey of this important activity ... For any librarian struggling to stay afloat on top of the tide of changes that threaten to overwhelm time and funding, this book is highly recommended."
— Catholic Library World

"A valuable overview. It is the very first book-length treatment of eresources management since 2012. This monograph holds broad appeal for anyone who is interested or involved in eresources management, including graduate students, supervisors, and eresources staff. Highly recommended."
— Endnotes

"Throughout the text useful sidebars, tables, diagrams and illustrations help the reader understand the material ... This book goes a long way towards demystifying this subject and briefing librarians on these essential areas so that they can stay relevant to their institutions and provide excellent resources to their patrons."
— Journal of Hospital Librarianship