Successfully Serving the College Bound—eEditions e-book

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  • About the author
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Whether they're students taking the traditional path of entering college from high school, or adult first-time or re-entry students, navigating the admissions and financial aid process can be overwhelming for the college bound. Public libraries can help provide information and guidance for a successful start, and this book shows how to do it. Incorporating insight gleaned from interviews with librarians serving college-bound patrons, this book includes


  • Checklists to help public libraries take stock of current services, programs, and resources for serving the college bound, with pointers on how to make improvements
  • Tips for using, marketing, and expanding the collection effectively
  • Ready-to-adapt program ideas
  • Advice on shoring up support among stakeholders, overcoming objections, and taking advantage of outreach opportunities
  • Worksheets to help library administrators evaluate staff skills and interests
  • Reviews of online college-planning tools
  • A directory of college-related organizations, publishers, resources, and education authority agencies


With the assistance of this book, public libraries can provide truly outstanding service to this important population.


  List of Figures and TablesPrefaceAcknowledgments 1 Who Are Our College-Bound Patrons?2 Handling Objections3 Conducting a Needs Assessment4 Developing a Collection5 Programs for College Bound6 Creating Partnerships7 Marketing and Outreach to the College Bound8 College-Planning Online Resources Appendix A Additional ResourcesAppendix B Commonly Used Sources for Higher Education Data Appendix C Sample Questions for Needs Assessment Data GatheringAppendix D Resources for Brainstorming  Index

Africa S. Hands

Africa S. Hands received an MLIS from San Jose State University and an MA in Counseling Psychology from Golden Gate University. She has worked in public and academic libraries, and in undergraduate and graduate admissions and advising at public and private higher education institutions. She is active in ALA, and serves on ALSC, ASCLA, and NMRT committees; reviews online resources for Technical Services Quarterly; and presents at conferences and workshops. She is academic coordinator for Project Graduate at the University of Louisville.

"A comprehensive guide to post-secondary education programming that will be useful to public and school librarians ... high school guidance counselors will also find the advice and resources useful."
— Catholic Library World