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- Description
- Table of Contents
- About the authors
Institutions of higher education and academic libraries are not the traditional organizations they once were. They are subject to a variety of forces, including shifting and changing populations, technological changes, public demands for affordability and accountability, and changing approaches to research and learning. Academic libraries can no longer establish their excellence and ground their missions, visions, and strategic directions using the old means and methods.
Leading Change in Academic Libraries is a collection of 20 change stories authored by academic librarians from different types of four-year institutions. Librarians tell the story firsthand of how they managed major change in processes, functions, services, programs, or overall organizations using John Kotter’s Eight-Stage Process of Creating Major Change as a framework for examining change at their institutions, measuring their successes and areas for improvement, and determining progress.
In five sections—strategic planning, reorganization, culture change, new roles, and technological change—chapters discuss tackling common challenges such as fear, anxiety, change fatigue, complacency, unexpected changes of leadership, vacancies, and resistance; look at the results of their tactics; and provide effective practices they found. Each section ends with a thorough analysis of the stories within and the most effective tips for leading that kind of change. Leading Change in Academic Libraries can help you establish flexible, nimble, and collaborative decision-making processes, and facilitate the transition from legacy collections-based libraries to forward-looking service-based libraries.
Introduction. Change in Academic Libraries
Colleen Boff and Catherine Cardwell
Part I. Strategic Planning
Chapter 1. After the Consultants Leave: Implementing Significant Library-wide Change
Kevin Messner and Lindsay Miller
Chapter 2. Using the Balanced Scorecard as a Framework for Strategic Planning and Organizational Change
Kris Johnson, Kenning Arlitsch, Martha Kyrillidou, and David Swedman
Chapter 3. Staying on Track: Leading Change by Sharing Progress toward Strategic Goals
Michelle Brannen, Regina Mays, and Manda Sexton
Chapter 4. Building from the Ground Up: Creating a New Vision
Diane Klare and Melissa Behney
Chapter 5. Analysis: Strategic Planning
Colleen Boff and Catherine Cardwell
Part II. Reorganization
Chapter 6. Aligning Services and Staffing: A New Organizational Design for Miami University Libraries
Elliot Felix, Aaron Shrimplin, Emily Kessler, and Adam Griff
Chapter 7. User Engagement: A Matrix Reorganization
Doug Worsham, Allison Benedetti, Judy Consales, Angela Horne, Nisha Mody, Rikke Ogawa, and Matthew Vest
Chapter 8. Chasing the Hedgehog: An Innovative Process for Reorganization of a University Library
C. Heather Scalf and E. Antoinette Nelson
Chapter 9. Breaking Down Silos through Reorganization
Julie Garrison and Maira Bundza
Chapter 10. Analysis: Reorganization
Colleen Boff and Catherine Cardwell
Part III. Culture Change
Chapter 11. The Evolution of the STEM Libraries at Florida State University
Renaine Julian, Michael Meth, and Rachel Besara
Chapter 12. Leading Change through User Experience: How End Users Are Changing the Library
Andrew See and Cynthia Childrey
Chapter 13. Strategic Service Excellence: Creating a Holistic Training Program at Fondren Library
Susan Garrison and Jeanette Claire Sewell
Chapter 14. Moving from In Person to Online: Effects on Staffing in a Large Academic Library System
Emma Popowich and Sherri Vokey
Chapter 15. Analysis: Culture Change
Colleen Boff and Catherine Cardwell
Part IV. New Roles
Chapter 16. Mission Renewal: Information Literacy as a Campus Diversity and Inclusion Program
Neal Baker, Kate Leuschke Blinn, and Bonita Washington-Lacey
Chapter 17. Creative Collaborations for Change: A New Take on an Old Idea Produces Unique Transformative Library Internships for Grad Students
Brian W. Keith and Laurie N. Taylor
Chapter 18. Developing a New Model and Organizational Framework for Liaison Librarians
Yelena Luckert and Gary W. White
Chapter 19. New Outreach and New Roles: Veteran Students and Change in an Academic Library
Carroll Wetzel Wilkinson
Chapter 20. Analysis: New Roles for Libraries
Colleen Boff and Catherine Cardwell
Part V. Technological Change
Chapter 21. Repository Reboot
Jonathan Helmke, R. Philip Reynolds, and Shirley Dickerson
Chapter 22. University of Alabama at Birmingham Libraries’ Website Design and Launch
Jeffrey Graveline and Kara Van Abel
Chapter 23. Chaos to Consensus: A Team-Based Approach to Developing Holistic Workflows
Jennifer O’Brien Roper, Jeremy Bartczak, Jean Cooper, Christina Deane, Mike Durbin, Kara McClurken, Elizabeth Wilkinson, and Lauren Work
Chapter 24. Implementing an Open News and Information System in the Vanderbilt University Libraries
Sara Byrd, Richard Stringer-Hye, and Jodie Gambill
Chapter 25. Analysis: Technological Change
Colleen Boff and Catherine Cardwell
Conclusion. Analysis across All Groups
Colleen Boff and Catherine Cardwell
- Appendix A. Call for Proposals: Leading Change in Academic Libraries, Colleen Boff and Catherine Cardwell
- Appendix B. Information about the ACRL Monograph Project: Leading Change in Academic Libraries, Colleen Boff and Catherine Cardwell
- Appendix C. Summary of Resources Used across Change Stories
Editor Biographies
Author Biographies