Patricia C. Franks

Patricia C. Franks, PhD, CA, CRM, IGP, CIGO, FAI, is a professor emerita at San José State University, where she teaches courses in enterprise content management and digital preservation. She is a past president of the National Association of Government Archivists and Records Administrators (NAGARA) and the Upstate New York Chapter of ARMA International. She is the sole editor of The Handbook of Archival Practice and co-editor of the Encyclopedia of Archival Science, the International Directory of National Archives, Teaching and Learning in Virtual Environments: Archives, Museums, and Libraries, and the Encyclopedia of Archival Writers, 1500–2015 (second edition to be released in 2026). She is a member of the CIGO Association Board of Directors and Preservica’s Digital Preservation Sustainability Council. Her research interests are related to emerging technology and its impact on records and information management. She is currently a member of the InterPARES Trust AI multinational interdisciplinary research project where she leads two teams exploring the application of AI in the archives and records management disciplines. Franks has written and spoken widely on topics of social media, cloud computing, blockchain technology, information governance, data governance, and artificial intelligence.

Records and Information Management, Second Edition
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Records and Information Management, Second Edition—eEditions PDF e-book
book cover for Records and Information Management, Third Edition
Records and Information Management, Third Edition