Primary tabs
You don't need to be an ALA Member to purchase from the ALA Store, but you'll be asked to create an online account/profile during the checkout to proceed. This Web Account is for both Members and non-Members.
If you are Tax-Exempt, please verify that your account is currently set up as exempt before placing your order, as our new fulfillment center will need current documentation. Learn how to verify here.
- Description
- Table of Contents
- About the authors
Offering a previously unexplored way for academic library managers to frame their work, this book interweaves theory, practice, and reflection to investigate the ways in which person-centered management can close the gap between managers and other library staff.
A recent study published in the Journal of Library Administration draws a sobering conclusion: the accelerated exodus of library workers from the profession in the last several years is partially due to strained relationships between staff and their managers. Often, administrators and managers operate within structures which may encourage or enable poor managerial practices. This volume shines a light on a different path forward for the field, one that focuses on the people who work in libraries and how their managers can support them with empathy and skill. Stemming from insights presented at the Conference on Academic Library Management (CALM), the contributors illustrate what person-centered management looks like in practice and point the way towards implementing this approach at readers’ institutions. This book
- incorporates a variety of institutional perspectives, including community colleges, technical and special colleges, liberal arts institutions, and large research universities;
- defines the concept of person-centered management in the context of libraries and explains why it offers such a valuable framework for improving workplace conditions;
- demonstrates why lack of workplace satisfaction and the low morale experience of library staff is often tied to the culture created by management;
- discusses building person-centered systems, interacting with student employees, setting healthy boundaries, and practicing reflection and self-care;
- shares positive, proactive management practices that create space for criticism, sharing of lived experiences, and a willingness to investigate and, if needed, make changes to the status quo; and
- explores such key topics as communication, working virtually, mentorship, intellectual humility, shared leadership, and many others.
Introduction
Part I Practices of a Person-Centered Manager
Chapter 1 You Think You Know: Where Learner-Centered Pedagogy Meets Management
Elizabeth Galoozis
Chapter 2 Closing the Gap: Person-Centered Management in Manager and Administrator Roles
Karen Munro
Chapter 3 From Individual to Collective: Applying Person-Centered Management in Unionized Libraries
Joanna Messer Kimmitt
Chapter 4 Expressed Intellectual Humility: A Framework for the Person-Centered Library Manager
Maoria J. Kirker
Part II Building Person-Centered Systems
Chapter 5 Inclusive Interviewing: Leveraging the Virtual Format to Demonstrate Care for Future Colleagues
Rebecca C. Hyde, Amanda B. Albert, Jamie L. Emery, and Sarah E. Fancher
Chapter 6 Strengthening Person-Centered Management through Mentorship: Building Library Community
Angela Yon, Grace Allbaugh, and Susan R. Franzen
Chapter 7 Shared Leadership as a Tool for Building an Inclusive Library
Laura Krier
Chapter 8 Person-Centered Appraisals for Encouraging Growth and Development
Satasha Williams, Leah Marie Zamora, Judy Matthew Hutchinson. and Nancy J. Weiner
Chapter 9 Compassion in Academic Library Leadership and Management
Juliann Couture, Rebecca Kuglitsch, and Jennie Gerke
Chapter 10 Person-Centered Management and the Deming Cycle
Kristy L. White and John R. White
Part III Communicating as a Person-Centered Manager
Chapter 11 Disrupting Vocational Awe: Strategies for Supervisors to Identify, Counter, and Prevent Unsustainable Workloads and Unreasonable Expectations
Amanda Koziura and Amy Tureen
Chapter 12 The Multiple Selves of the Middle Manager
Manda Sexton and Kristina Clement
Chapter 13 Communication and Administrative Transparency
Marna Hostetler
Chapter 14 Ask Five Questions
Meghan Kowalski
Chapter 15 Listening Practices for the Manager
Kathleen “Kat” Kim Bell
Part IV Person-Centered Management of Student Employees
Chapter 16 Student Assistants Are Employees Too: Integrating Person-Centered Management into Student Employee Management
Adebola Fabiku and Kaitlin Kehnemuyi
Chapter 17 At the Intersection of Person-Centered Management and Learner-Centered Pedagogy: Training, Managing, and Mentoring Student Staff for Peer-to-Peer and Learner-Centered Services
Matthew Weirick Johnson and Renee Romero
Part V Setting Healthy Boundaries
Chapter 18 Boundaries as Meeting Places: Rethinking Boundary Setting within the Managerial Relationship
Veronica Arellano Douglas
Chapter 19 Respect in All Directions: Balanced Care as a Central Concept to Management
Elizabeth Davidson and David Brennan
Chapter 20 Persisting as a Reluctant Interim Leader of an Academic Library
Paige K. Mann
Chapter 21 How the Push toward Normalcy Undermines Faith
Jamia Williams
Part VI Reflection and Self-Care
Chapter 22 Instilling Harmony, Building Trust: An Integrated Approach to Managing in Libraries as Women of Color
Tarida Anantachai, Betsaida Reyes, and Cecilia Tellis
Chapter 23 Centering People: An Empowering and Inclusive Approach during Times of Change
Kate L. Ganski
Chapter 24 My Journey toward a Person-Centered Transformation
Livia Piotto
About the Editors and Contributors
Index