Primary tabs
You don't need to be an ALA Member to purchase from the ALA Store, but you'll be asked to create an online account/profile during the checkout to proceed. This Web Account is for both Members and non-Members. Note that your ALA Member discount will be applied at the final step of the checkout process.
If you are Tax-Exempt, please verify that your account is currently set up as exempt before placing your order, as our new fulfillment center will need current documentation. Learn how to verify here.
- Description
- Table of Contents
- About the author
- Reviews
Inside, Outside, and Online provides practical advice and inspiration for building community with your library. Based on a scan of the community and technology environments that libraries operate within, related literature, and the practical experiences of hundreds of library staff actively building communities through their work, the book provides much-needed insights into the essential elements of community building through
- Identifying user needs and designing services to meet those needs
- Engaging communities with service selection, creation, and iteration
- Utilizing practical new technologies
Whatever your role, and whatever size or type of library, the principles outlined here can support anyone working to build a strong community of engaged, interested, and satisfied library users.
Foreword
Preface: Libraries Build Communities—A Personal Perspective
Acknowledgments
CHAPTER ONE People and Networks
CHAPTER TWO Libraries and Communities
CHAPTER THREE Assess
CHAPTER FOUR Deliver
CHAPTER FIVE Engage
CHAPTER SIX Iterate
CHAPTER SEVEN Sustain
Afterword: Inside, Outside, and Online—We Are Everywhere, and Should Be
Appendix: Libraries Build Communities Online Survey—Selected Questions and Answers
References
Additional Resources
Index
"With advice on identifying the needs and desires of the communities, attracting the community, and more, Inside Outside, and Online is of strong recommendation for any librarian who wants their library and their community to be successful."
--The Midwest Book Review
"A must have for any library wanting to reach out beyond their present users."
--ARBA Online
"[Hill] adroitly draws on scholarship and research, examples and interviews, to create a plan for libraries that is as sharply focused as it is quietly urgent. By succeeding even more as community builders, libraries, Hill believes, can become sustainable—meaning that the public can't live without them. Public librarians would do well to use this book as a roadmap, at least for the next decade."
--Library Journal
"Since all community groups can have something to call their own in their library this book is for all types of libraries and comes highly recommended from this reviewer who does not plan on putting it on the book shelf anytime soon."
--Internet Reference Services Quarterly
"Gives a snapshot of where libraries are and how we can get them to where we want to be ... Hill's book provides practical information for directors, marketers, programming staff, and board members who want to revive their library."
--Public Libraries