Information Systems: Process and Practice

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  • Description
  • Table of Contents
  • About the authors
  • Reviews

This collection adopts a holistic interpretation of information architecture to offer libraries and information professionals a variety of methods, tools, and techniques that may be used when designing websites and information systems that support workflows. Featuring an international lineup of contributors, with case studies that cover a wide variety of settings, this book

  • discusses research and methods that help libraries and information services use strategic business objectives as a foundation for organizing processes;
  • shows how to support information management functions;
  • opens a new area of research/investigation on the link between information behavior research and information systems and architecture; and
  • uses introductory sections and chapter commentary from the editors to draw the discussions together.

List of tables and figures

Notes on contributors

1. Introduction – Christine Urquhart

2. Approaches to information architecture – Faten Hamad

3. Taxonomy testing for information architecture – Christine Urquhart

4. The enterprise website and its information structures – Sally Burford

5. Analysing activities, roles and processes – Christine Urquhart and Dina Tbaishat

6. Libraries and organization of library processes – history of operational research, and use of process modelling – Dina Tbaishat

7. Using RIVA process modelling to study book acquisition in academic libraries – Dina Tbaishat

8. Workflow analysis and process mapping in US academic libraries – Christine Urquhart

9. A Theoretical framework for designing and evaluating semi-structured document triage interfaces – Fernando Loizides and Aekaterini Mavri

10. Resource discovery case studies – Karen Colbron and Christine Urquhart

11. Increasing social connection through a Community of Practice inspired design – Catherine M. Burns and Adam Euerby

12. Methods for studying information provision, networking and communication in patient support groups – Cristina Vasilica and Paula Ormandy

13. Health information systems: clinical data capture and document architecture – Faten Hamad

14. Producing systematic reviews and getting evidence to the clinician – Faten Hamad


Christine Urquhart

Christine Urquhart was a full-time member of staff in the Department of Information Studies, Aberystwyth University. Since retiring from full-time teaching she has continued to pursue her research interests.

Faten Hamad

Dr. Faten Hamad is an Assistant Professor in the Library and Information Science Department, University of Jordan.

Dina Tbaishat

Dr. Dina Tbaishat is an Assistant Professor at the University of Jordan, Library and Information Science Department.

Alison Yeoman

Alison Yeoman was formerly a Research Officer in the Department of Information Studies, Aberystwyth University and is now an independent researcher.

"A 'must read' ... It should be a great resource for any library science scholar, healthcare professional, clinician, and others doing research on IA. Each chapter is excellently researched and referenced, containing more than 500 works cited."
ARMA Information Management