Primary tabs
You don't need to be an ALA Member to purchase from the ALA Store, but you'll be asked to create an online account/profile during the checkout to proceed. This Web Account is for both Members and non-Members. Note that your ALA Member discount will be applied at the final step of the checkout process.
If you are Tax-Exempt, please verify that your account is currently set up as exempt before placing your order, as our new fulfillment center will need current documentation. Learn how to verify here.
- Description
- Table of Contents
- About the author
- Reviews
How do you find good library shelvers and keep them for more than a few months? Tunstall gives practical advice to help you do just that with a complete overview on how to hire, test, train, and retain shelvers. A complete toolkit, this book includes
- Templates for signs advertising employment, screening tests, interview questions, employment letters, job descriptions, and employee assessments
- The dos and don'ts of hiring and firing
- Checklists for procedures and training
Every librarian will be able to hire, train, and supervise library shelvers with confidence with Tunstall's down-to earth advice.
Check out this title's webextras!
Preface
Acknowledgments
1. Looking for Recruits
2. Interviewing and Hiring
3. Training
4. Day-to-Day Supervising
5. Keeping Your Shelvers in Good Order
6. Performance Assessment
7. Working with Other Departments
8. Looking After the Supervisor
9. The Big Moves: Your Chance to Shine
Appendix: Forms and Tools
Index
"It's a compact, no-nonsense volume with plenty of good advice ... a welcome addition to the Circulation Supervisor's reference shelf."
--Against the Grain
"This down-to-earth, easy-to-use resource should be purchased by all supervisors who oversee shelvers in their libraries. Highly recommended."
--Library Journal
"This is an excellent manual for libraries, their shelving staff, and any person who supervises them."
--Booklist
"From reiterating the idea that accurate, efficient shelving provides the foundation for excellent customer service to providing a complete overview of the procedures for hiring, testing, and training; day-to-day supervision; and evaluation of shelvers, this toolkit is a must for page supervisors. Particularly unique is her view on the importance of retention and ways in which to ensure that highly trained, good workers are coached and motivated to stay on the job."
--VOYA
"Practical examples and samples are found throughout the different sections of the book, but are outdone by a comprehensive appendix. In it, you will find samples of everything you could ever need for managing library shelvers, including vacancy signs, interview questions, tests, applicant response letters, training tips, a position description, work logs, reports, conduct agreement, performance evaluation and a shelver manual."
--The Australian Library Journal