Reviewing the Academic Library: A Guide to Self-Study and External Review

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  • Description
  • Table of Contents
  • About the authors

Reviewing the Academic Library: A Guide to Self-Study and External Review is an edited volume of sixteen chapters by leaders in the field.

Whether the library assessment is driven by external pressure or by an organizationally inspired desire to improve, library managers are expected to be able to plan and implement both comprehensive and targeted evaluations of their impact, services, resources, programs, virtual and physical spaces, and partnerships. Many librarians have been invited to serve on review teams for other academic libraries, either as part of a reaccreditation process or as part of a general cyclical program review process. At their own institutions, librarians have initiated reviews of their libraries or been asked to do so by a senior administrator. There are no blueprints for conducting external reviews and self-studies. In this volume, the reader will find essays by key thinkers and leaders that address the major aspects of the formal assessment and review of academic libraries.  This volume offers practical and applicable information, contextualized through current theory and approaches.

Eleanor Mitchell and Peggy Seiden

Part 1 Why Review?

Chapter 1
An Introduction to the Higher Education Accreditation Process
Crystal A. Baird and Ellie A. Fogarty

Chapter 2
Thinking beyond the Library: Contributing to Institutional Value through Accreditation
Debra Gilchrist

Chapter 3     
The Role of the Library in Programmatic Accreditation
Patricia L. Thibodeau and Steven J. Melamut

Chapter 4
"Trust but Verify": Nonmandated Reviews in Academic Libraries
Joseph Lucia and Jillian Gremmels

Part 2 Approaches to the Process

Chapter 5     
The Library Self-Study Process
Eleanor Mitchell and Peggy Seiden

Chapter 6     
Standards: A Framework for the Self-Study
Pamela Snelson

Chapter 7
Successful External Reviews: Process and Practicalities
Kara Malenfant and Kathryn Deiss

Chapter 8
Building an Organizational Culture of Assessment
Pixey Anne Mosley, Susan Goodwin, and Michael L. Maciel

Part 3 Gathering Supporting Data—Assessment Methods

Chapter 9     
Data Desiderata: Data That Measures "What You Want to Measure"
James Rettig

Chapter 10
Role of Metrics as a Tool for Self-Study: A Review of Data Surveys
Teresa A. Fishel

Chapter 11     
Understanding Library and Information Service Quality with MISO Survey and LibQUAL+
Martha Kyrillidou and David Consiglio

Chapter 12
Toward a Continuous Mixed-Methods Assessment Model for Library and IT Services
David Consiglio

Chapter 13
Using MISO to Improve Library and IT Services
David Smallen

Chapter 14     
Measuring and Demonstrating Information Literacy Outcomes in a Review Process
Lisa Janicke Hinchliffe and Melissa Autumn Wong

Chapter 15     
Proving and Improving the Value of the Academic Library
Melissa Bowles-Terry

Chapter 16
On the Horizon: Future Thinking about Assessment in the Academic Library
James G. Neal

Eleanor Mitchell

Eleanor Mitchell is Director of Library Services at Dickinson College in Carlisle, PA. She also co-edited the ACRL title, Past or Portal? Enhancing Undergraduate Learning through Special Collections and Archives with Peggy Anne Seiden and Suzy Taraba. Her articles have appeared in Libraries Unlimited, and ALA publications.

Peggy Anne Seiden

Peggy Anne Seiden is College Librarian at Swarthmore College in Swarthmore, PA. She also co-edited the ACRL title, Past or Portal?Enhancing Undergraduate Learning through Special Collections and Archives with Suzy Taraba and Eleanor Mitchell. Her articles have appeared in Reference and User Services Quarterly, The Reference Librarian, Library Trends, and various ALA publications.