Reengineering the Library: Issues in Electronic Resources Management

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  • About the authors
  • Reviews

In terms of both overall spending and usage, library collections are now primarily electronic. The previously solitary electronic resources librarian has now been joined by other personnel in reorganized technical services departments and units who increasingly share more complex and diverse types of work related to managing electronic resources. In this book, the Association for Library Collections & Technical Services (ALCTS) gathers a variety of perspectives to examine recent developments in electronic resources management (ERM) and how this work fits into the overall mission of the contemporary academic library. Thoroughly grounded in experience and everyday best practices while also considering how ERM can best fulfill the mission of today’s academic libraries, this book’s contributors discuss issues such as

  • interdepartmental workflows such as instruction, metadata, and user support that impact electronic resources management;
  • strategies for controlling costs;
  • license arrangements to allow text and data mining;
  • managing the transition from dedicated ERM systems to integration into library service platforms;
  • new analytics and assessment techniques; and
  • operational improvements for better usability, troubleshooting, and customer support

Inside this collection, readers will discover a thoughtful consideration of problems and opportunities in electronic resources management that combines the power of new ideas with practical experience.


1    Trends and Developments in Licensing Electronic Resources, by Lori Duggan
2    “Oh, the Places You’ll Go!” Managing Electronic Resources across the Institution, by Monica Moore
3    Managing Knowledge Bases and Electronic Resources Metadata, by Richard Guajardo
4    Working with EBSCO Discovery Service, by Regina Koury
5    Managing Discovery Services: Case Studies at Simon Fraser University (Summon) and Acadia University (Primo), by Jennifer Richard, Leanna Jantzi, and Sandra Wong
6    From Electronic Resources Management to Library Services Platforms, by L. Angie Ohler
7    The Library in the Information Marketplace: Cost Containment Strategies, by George Stachokas
8    Using LibGuides to Promote Communication between Public and Technical Services, by Jennifer Bazeley
9    Core Competencies for Electronic Resources Librarianship, by Sarah W. Sutton
10    Using the Core Competencies for E-Resource Librarians to Reengineer Technical Services, by Christine Korytnyk Dulaney and Kari Schmidt
11    Is “E” for Everybody? Reorganizing to Fit E-Resources across Acquisitions and Resource Sharing, by Judith Emde and Angela Rathmel
12    Managing Freely Available Electronic Resources, by Chris Bulock
13    Developing Staff Skills in E-Resource Troubleshooting: Training, Assessment, and Continuous Progress, by Sunshine Carter and Stacie A. Traill
14    SUSHI: Automating the Retrieval of COUNTER Usage Data, by Oliver Pesch
15    Analytics and Assessment of Electronic Resources, by Geoffrey Timms

About the Contributors

George Stachokas

George Stachokas is the electronic resources librarian at Auburn University in Alabama. Previously, he served as head of resource services and special assistant to the dean for project management at Purdue University, electronic resources librarian at Indiana State University, and chair of the Resource Advisory Committee of the Academic Libraries of Indiana consortium. His research interests include electronic resources management, organizational change in libraries, and collection development. Stachokas holds an MLIS degree from the University of Illinois at Urbana-Champaign, an MA in history from Indiana State University, and a BS in economics from Purdue University—West Lafayette.


The former Association for Library Collections and Technical Services (ALCTS), the Library Information Technology Association (LITA), and the Library Leadership and Management Association (LLAMA) are now Core: Leadership, Infrastructure, Futures, a new division of ALA. Its mission is to cultivate and amplify the collective expertise of library workers in core functions through community building, advocacy, and learning.

"Needed and relevant ... This is the first book, albeit a compendium of articles, that attempts to thoroughly cover this topic. Although there is no mention of BIBFRAME or a librarian's role in this, the book provides a good overview for anyone needing to get familiar with the essential components of current electronic resources librarianship.”
— Doody's Reviews

"The book addresses a comprehensive suite of aspects of ERM from a variety of perspectives, with treatments ranging from theoretical to practical ... editor Stachokas has assembled a useful, readable collection of current studies."
— Technicalities

"There are several chapters that will be of particular interest to those new to the field of electronic resource management ... Timely in both subject and scope."
— Library Resources & Technical Services