Practical Tips for Developing Your Staff (HARDCOVER)

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

ALA Member
Item Number
Facet Publishing, UK
Read a sample of the book now!
242.68 KB • pdf • Download

Primary tabs

You don't need to be an ALA Member to purchase from the ALA Store, but you'll be asked to create an online account/profile during the checkout to proceed. This Web Account is for both Members and non-Members. 

If you are Tax-Exempt, please verify that your account is currently set up as exempt before placing your order, as our new fulfillment center will need current documentation. Learn how to verify here.

  • Description
  • Table of Contents
  • About the authors
  • Reviews

Continuous professional development is a crucial component of a successful and satisfying career. This book offers a wide range of ideas and methods for all library and information professionals to manage the development of those who work for and with them.  Inside, you will find flexible tips and implementation advice on

  • Enabling others to plan, reflect on and evaluate their personal development
  • Appraisals and goal setting by linking personal objectives to organizational objectives
  • Performance management
  • Sourcing funding to attend and run events
  • Planning formal development activities such as courses and conferences
  • Accessing informal activities
  • Using social media as a development tool
  • Role of professional bodies and networks
  • Mentoring, buddying and coaching
  • Networking

Series Editor’s introduction



1. Understanding how People Behave, Learn and Develop

2. KOLB Learning Cycle and Styles

3. Honey and Mumford – Learning Styles

4 . VAK Learning Styles

5. MBTI® – Myers Briggs® Type Indicator

6. Jigsaw Discovery Tool©

7. The DiSC® Model

8. Benziger Thinking Styles Assessment (BTSA)

9. SDI – Strength Deployment Inventory®

10. Kirkpatrick’s four levels of evaluation model


11. Why Develop Staff?

12. Workforce Planning

13. Job Descriptions

14. Person Specifications

15. Advertisements

16. Shortlisting

17. Interviews

18. Interviews – Presentations and Tests

19. Interviews – Feedback

20. Inductions

21. Managing Performance

22. Team Development Plans

23. Appraisals – Preparing

24. Appraisals – Conducting

25. Setting Objectives

26. One-to-ones

27. Feedback – General

28. Team Building

29. Team Meetings

30. Sharing Learning with the Team

31. Writing References

32. Exit Interviews

33. Effective Handover


34. Action Learning Sets

35. Apprentices, Graduate Trainees and Placements

36. Awards

37. Buddying

38. CILIP Qualifications

39. CILIP Qualifications – Re-validation

40. Coaching

41. Collaborative Working

42. Communities of Practice – Internal

43. Communities of Practice – External

44. Conferences – Attending

45. Conferences – Organizing

46. Conferences – Posters

47. Conferences – Presenting

48. Conferences – Sharing the Learning (using blogs, Twitter, articles, presentations to others etc.)

49. Conferences – Volunteering

50. Conferences – Workshops

51. Conferences – Writing Proposals for Papers

52. CVs

53. Exchange of Experience Events, TeachMeets and Unconferences

54. Formal Qualifications

55. Funding for CPD

56. Group Conversations

57. Job Rotation

58. Learning Logs and Journals

59. Meetings – Attending

60. Meetings – Chairing

61. Meetings – Note Taking

62. Mentoring – External

63. Mentoring – Peer

64. Minutes of Madness


66. Networks

67. Networks – Setting up

68. Networks – Running

69. Personal Development Plans

70. Presentations – General Tips

71. Professional Membership

72. Projects

73. Project Management Tools

74. Reflection – Facilitating

75. Reflective Practice

76. Reflective Writing

77. Research Activities

78. Secondments

79. Shadowing

80. Social Media

81. SWOT Analysis

82. Time Management

83. Time Management Tools

84. Training Courses – Attending

85. Training Courses – Commissioning

86. Training Courses – Planning, Delivering and Evaluating

87. Twitter

88. Twitter Chats

89. VLEs

90. Visits

91. Volunteering

92. Webinars

93. Writing Blog Posts

94. Writing Business Cases

95. Writing Case Studies

96. Writing Emails

97. Writing Journal Articles

98. Writing Newsletter Articles

99. Writing Procedures

100. Writing Project Plans

101. Writing Reports


Tracey Pratchett

Tracey Pratchett has a flexible and innovative approach to developing both herself and others within her team. She has worked in the health sector for 9 years as a Clinical Librarian, and for the past year as the Knowledge and Library Services Manager at Lancashire Teaching Hospitals. Prior to this she worked in both further education and public libraries. Many of the tips in this book have been used by Tracey to develop her current role and to benefit her team. As the joint project lead for the MAP (Making Alignment a Priority) toolkit (, and a member of the Knowledge for Healthcare Metrics Working Group, she enjoys sharing learning and developing staff through both informal and formal networks.

Gil Young

Gil Young has worked in the academic, health and public library sectors. She is currently employed as the NHS LKS Workforce Development Manager for the Health Care Libraries Unit North. She is a CILIP Fellow and an associate member of the CIPD. She is also a CILIP mentor and was the first winner of the CILIP mentor of the year award.

Carol Brooks


Lisa Jeskins


Helen Monagle


"The content is applicable to libraries everywhere. VERDICT: Sound advice that will appeal to new managers and mentors of information professionals."
— Library Journal

"I'd highly recommend this book both for first time or seasoned library managers. There is something in there that managers may not have thought of or tips and takeaways that managers could certainly benefit from. I'd equally recommend this book to solo librarians who are interested in career planning and may not have the means or resources to fund CPD. Every library manager should find a spot on their reference shelf for this book."
— Health Libraries Group Newsletter

"This resource will be useful to librarians wishing to try something new in developing their own careers or their employees’ skills and abilities ... This volume’s organizational structure lends itself to use as a reference book or on an a-la-carte basis."
— Reference & User Services Quarterly