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- Description
- Table of Contents
- About the author
- Reviews
In order to make an impact with their users, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special, and government libraries to help library and information workers deliver excellent training. Aimed at helping experienced trainers, as well as those who are still developing their skills, Allan's book offers guidance on the design and delivery of effective training courses, including:
- The people side of training
- Use of technologies to support training practices
- Different approaches to learning and teaching
- Planning and designing training
- Delivering training: face-to-face and blended learning
- Evaluation of training events and continuous improvement
- Learning and development in the workplace
1. Introduction
- Introduction to this chapter
- Introduction to the book
- Contribution of training to library and information services
- Benefits of training
- The training cycle and the planning stage
- The financial side of training
- Legal issues
- Structure of the book
- Summary
- References and additional resources
PART 1: TRAINING PRACTICES
2. Different approaches to learning and teaching
- Introduction
- Three approaches to learning and teaching
- A model for workplace learning programmes
- Theories of learning
- Bloom's Taxonomy of Learning
- Levels of competence
- Summary
- Notes
- References and additional resources
3. Making training interesting
- Introduction
- Action planning
- Activities
- Case studies
- Demonstrations
- Discussion groups
- Drop-in sessions
- Games
- Group work
- Guest speakers
- Hands-on sessions
- Ice-breakers
- Inquiry-based learning
- Lectures and presentations
- Problem-based learning
- Stories and metaphors
- Surveys and questionnaires
- Treasure hunts
- Using a combination of methods
- Summary
- References and additional resources
4. Use of different technologies to support training practices
- Introduction
- Apps
- Audience response systems
- Audio files
- Blogs
- Games
- Interactive whiteboards
- Mind mapping
- Mobile learning
- Podcasts
- PowerPoint
- QR codes
- Screen recording
- Screen sharing
- Skype
- Social networking tools
- Surveys or questionnaires
- Videos
- Virtual learning environments
- Virtual talks
- Virtual visitor
- Web-based training
- Web conferencing
- Webinars
- Web portals
- Wikis
- Summary
- Notes
- References and additional resources
5. Making it happen
- Introduction
- Thinking about participants
- Design principles
- Designing face-to-face sessions
- Impact of learning style preferences on training styles
- Managing session timings
- Evaluation of training
- Marketing and promoting training programmes
- Summary
- References and additional resources
6. Delivering face-to-face training sessions
- Introduction
- Getting started
- Different ways of involving everyone in the training process
- Managing the learning process
- Questions
- Ending the learning process
- Teaching large groups
- Making database training interesting
- Working with challenging learners
- Summary
- References and additional resources
7. E-learning and blended learning
- Introduction
- E-learning
- Design of e-learning programmes
- Web-based tutorials
- Learning groups and communities
- Blended learning
- Design of blended learning programmes
- E-tutoring
- Evaluation of e-learning and blended learning
- Summary
- References and additional resources
PART 2: LEARNING IN THE WORKPLACE
8. Learning and development in the workplace
- Introduction
- 90+ approaches to learning and development in the workplace
- 360 degree feedback
- Accreditations
- Action learning
- Action planning
- Analysing mistakes
- Appraisal processes
- Apps
- Asking advice
- Asking and answering questions
- Audio recordings
- Benchmarking
- Blogs
- Book reviews
- Briefing papers
- Briefing sessions
- Cascade training
- Celebrating success
- Coaching
- Communities of interest and practice
- Competitions and prizes
- Complaints
- Conferences
- Covering for holidays
- Crises
- Critical friend
- Delegation
- Demonstrations
- Displays
- E-bulletins
- E-learning
- Electronic mailing lists
- E-mails
- E-portfolio
- Evaluating different products
- Exchanges
- Exhibitions
- Exit interviews
- External funding
- Feedback
- Fishbone diagram
- Focus groups
- Frequently asked questions
- Gap year
- Induction
- Instructions
- Internet
- Interviews
- Job rotation
- Key performance indicators
- Learning boxes
- Learning contracts
- Learning conversations
- Learning journals
- Meetings
- Mentoring
- Metaphors
- Mind mapping
- Networking
- Online discussion groups
- Online tutorials
- Organizing events
- Personal development planning
- Personal development portfolios
- Playing cards
- Presentations
- Professional journals
- Professional organizations
- Project work
- Promotion
- QR codes
- Quality assurance activities
- Quizzes
- Reading
- Reflection
- Retreats or residentials
- Rich pictures
- Secondment
- Self-assessment tools
- Setting deadlines
- Speed networking
- Sticky notes
- Study tours
- SWOT analysis
- Teamwork
- Training a colleague
- Video clips
- Visits
- Wikis
- Work-based learning qualifications
- Work shadowing
- Working parties
- Writing
- YouTube
- Notes
- References and additional resources
"I will have this work within easy reach, particularly before I plan and design the next training workshop. The logical layout, format and design of the book are so user friendly, making this an invaluable ‘go to' training resource."
— Australian Library Journal
"While many of the topics, such as learning theories and marketing strategies, may be of most interest to librarians new to the field of training, experienced trainers will appreciate having the many tools and techniques gathered in one place."
— Serials Review