Ellen Altman

Ellen Altman was a retired faculty member of the library schools at University of Kentucky in Lexington, University of Toronto in Ontario, and Indiana University Bloomington. Altman was director of the library school at University of Arizona in Tucson from 1979 to 1985. She served as feature editor of Public Libraries from 1993 to 1999 and coauthored eight books, including Assessing Service Quality, which won the Highsmith Library Literature Award in 1999. She also served as ALA councilor from 1980 to 1984, and held numerous ALA committee assignments. She received the Distinguished Alumni Award from Rutgers School of Communication, Information and Library Studies, in 1983.