Demystifying Online Instruction in Libraries: People, Process, and Tools—eEditions e-book

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  • Description
  • Table of Contents
  • About the authors
  • Reviews

The design of information literacy instruction and the building of it are two distinct skillsets and processes; yet all too often everything gets mashed together, creating needless confusion and stress. In this book Turnbow, an instructional designer, and Roth, an instructional technologist, suggest a better way to organize the work. They shed light on the people, processes, and resources required to create a sustainable portfolio of online instruction. With the goal of fostering conversations in your library about the most streamlined and effective ways to get the work done, they provide guidance on such topics as

  • design and development processes, complete with “I.D. in Action” examples and sample design documents;
  • thumbnail descriptions of ADDIE, SAM, and design thinking methods;
  • creating learning objects;
  • types of software tools and how to evaluate them;
  • crafting the best documentation of your work for efficient maintenance and reuse;
  • adapting assessment to your learning outcomes and purpose;
  • when to design for performance support, an underutilized method in libraries; and
  • starting points for those interested in developing instructional design and development skills.

Demystifying the instructional design and development process used to create online learning objects, this book will help you understand how instructional design principles and approaches can benefit your learners.


Chapter 1: Make Instructional Design Work for Your Library
Chapter 2: Instruction by Design
Chapter 3: The Case for Performance Support
Chapter 4: Development for Non-Developers
Chapter 5: Creating Documentation to Show Your Work
Chapter 6: The Case for Evaluation (Not Assessment)
Chapter 7: Technology Tools and Software
Chapter 8: Becoming an Instructional Design/Technology Librarian


  •     Appendix A: Work Agreement
  •     Appendix B: Instructional Design Project Document
  •     Appendix C: Design Document
  •     Appendix D: Performance Support Exercise Answers
  •     Appendix E: Object Documentation Template


Dominique Turnbow

Dominique Turnbow combines her expertise in instructional design with over a decade of experience working in academic libraries to deliver information literacy instruction effectively in online environments. In 2002, Dominique received her MLIS from the University of California, Los Angeles, where she began her career as an instruction and reference librarian before moving to the University of California, San Diego. Since receiving her MEd degree in 2013 she has applied her instructional design expertise to the design of online information literacy tutorials.

Amanda Roth

Amanda Roth uses her more than five years of experience with website design, information architecture, and knowledge of user experience best practices in the corporate world to create and deliver information literacy instruction through the use of online learning objects. Amanda received her MLIS from San Jose State University in 2013 and has since worked in academic libraries, providing instruction services to undergraduate students.

"While the title highlights online instruction specifically, colleagues who are primarily teaching in face-to-face settings will also find this volume incredibly helpful ... An invaluable primer."
— Library Journal

"By advocating for the distinct roles of Instructional Designers and Instructional Technologists within the library, the authors make a strong argument for increased specialization in the practice of online learning. In a simple and concise style, the book breaks down the key processes that go into developing successful online materials and serves as an excellent primer for instruction librarians and library managers alike ... This is the kind of book that you will find yourself returning to again and again, as evidenced by the heavily dog-eared copy on my own shelf.”
— Journal of the Canadian Health Libraries Association