The Community College Library: Reference and Instruction—eEditions e-book

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  • Description
  • Table of Contents
  • About the authors

Community colleges are a cornerstone of higher education and serve the unique needs of the communities in which they reside. In 2019, community colleges accounted for 41 percent of all undergraduate students in the United States.

Community college librarians are engaged in meaningful work designing and delivering library programs and services that meet the needs of their diverse populations and support student learning. The Community College Library series is meant to lift the voices of community college librarians and highlight their creativity, tenacity, and commitment to students.

The Community College Library: Reference and Instruction collects research, programs, and new approaches to reference and instruction implemented by community college librarians around the U.S. Chapters include sample activities and materials and cover topics including using race-centered and trauma-informed practices in the reference interview; incorporating online workshops into an existing information literacy program; and using student-driven pedagogy to navigate the early stages of research.

This book demonstrates the innovative and replicable ways community college librarians are meeting the information and research needs of their college population both in person and remotely, all while providing a safe, inclusive space for students to explore and learn.


Chapter 1. “We Need to Be at the Table”: Community College Librarians Discuss the ACRL Framework
Susan Wengler
Chapter 2. Aligning Values with Practice: Embedded Librarianship within Community Colleges
Cristina Springfield
Chapter 3. Building Connections with Students through Research Coaching
Ann Roselle
Chapter 4. Incorporating Race-Centered and Trauma-Informed Practices into the Reference Interview
Nicole Williams and Emma Antobam-Ntekudzi
Chapter 5. Kindness as Professional Practice: Harnessing the Power of Empathy and Strength-Based Assumptions at the Reference Desk
Amanda Choi and Erica Watson
Chapter 6. Trauma Approaches (at) the Reference Desk: The Case for Incorporating Trauma-Informed Thinking into Reference Work
Michael J. Krasulski and Larry McCollough
Chapter 7. The Best of Times, the Worst of Times: The Benefits and Challenges of Providing Chat Reference at a Suburban Community College Library
Erica Swenson Danowitz
Chapter 8. We Evolved as You Evolved: Engaging in Reflective Practices to Serve Changing Student Needs at Bunker Hill Community College Library
Andrew McCarthy
Chapter 9. Synchronizing with Online Learners: Incorporating Online Workshops into an Existing Information Literacy Program
Michael LaMagna
Chapter 10. Librarians as Game Masters: A Place For Virtual Games in the Information Literacy Classroom 
Kristen Cinar
Chapter 11. The Perfect Host: A New Approach to Integrated Library Instruction in the Community College FYS Curriculum
Janice Grover-Roosa
Chapter 12. Self-Awareness through Analyzing Family Primary Sources: A Partnership for Implementing Global Diversity Learning Outcomes
Madeline Ruggiero
Chapter 13. The Cultural Artifact Collaboration: An Info Lit Love Story between a Sociologist and a Librarian
Erika Montenegro and Marcellino Morales

Chapter 14. What Is It For? Using CART to Teach Source Selection
April D. Cunningham and Richard Hal Hannon, Jr.
Chapter 15. Team Science: A Library Instrument to Support Scientific Literacy
Cathy Burwell, Luciana Caporaletti, and Alvin Coleman
Chapter 16. Making Research Meaningful: Librarian Interventions in First-Year Research
Emily Bush, Heidi Blaisdell, and Michael A. Kiggins
Chapter 17. Game On! Not Your Traditional One-Shot Instruction
Lisa Blake
Chapter 18. Advancing Information Literacy: Librarians Developing and Teaching Critical Thinking and Capstone Community College Credit Courses
Brandy Whitlock
Chapter 19. A Tale of Two Literacies: Merging Information Literacy and Scientific Literacy in a Learning Community
Laura Burt-Nicholas and Beth Shaffer-McCarthy
Chapter 20. Is This Source a Little White? Teaching Students to Expose Information Biases through  Credit-Bearing Information Literacy Courses
Faith Bradham
Chapter 21. From Skills to Habits of Mind: Redesigning Information Literacy Competencies
Jill E. Burke, Elizabeth G. Godwin, Anne M. Sleeman, and Jamie Witman
Chapter 22. Information Literacy: Pathways to Success
Rebecca Osa Mendell
Chapter 23. Inhabiting Uncertainty: Using Student-Driven Pedagogy to Navigate the Precarious Early Stages of Research
Molly Ledermann and Meghan Rose
Chapter 24. Opportunity Knocking: How Chandler-Gilbert Community College Information Literacy Program Created Multiple Models to Meet Multiple Needs
Kim Chuppa-Cornell, Mary Beth Burgoyne, Barbara Howe, Monica Johnson, and Christine Kilbridge

Janet Pinkley

Janet Pinkley is a long-time adjunct librarian at Evelyn and Howard Boroughs Library at Ventura College. She is also the Head of Access Services at California State University, Channel Islands, where she oversees circulation, equipment, reference services, and course reserves. Her part-time role at the community college provides a different level of engagement with a diverse group of students and informs her professional practice at both institutions. Janet received her BS in Communicative Disorders from California State University, Fresno, in 2004 and her MLIS from San José State University in 2006. Janet’s published and presented on topics including reference best practices, library and student affairs collaborations, integrating information literacy into online curriculum, and exploring collaborative opportunities between regional K–12, community colleges, and universities to improve advocacy for informational literacy at all levels of education.  In her free time, Janet enjoys spending time with her family, doing activities with her children, couponing, and gardening.

Kaela Casey

Kaela Casey is a librarian at the Evelyn and Howard Boroughs Library at Ventura College. Her journey to becoming a librarian began just after high school when she became a student at Ventura College. Although her plan was to become a graphic artist, her path changed after a serendipitous course of events. First, a friend encouraged her to take a career assessment test, which showed that her best career match was a librarian. Next, a library student assistant position became available, which she applied for and got. Her experience working at the library inspired her to change her plan and work toward becoming a librarian. Kaela received her BA in Art from California State University, Channel Islands, in 2007. She worked full-time as a Library Assistant at the John Spoor Broome Library at California State University, Channel Islands, while raising a family and working on her MLIS. She is a 2009 ALA Spectrum Scholar and received her MLIS from San José State University in 2012. As a librarian at Ventura College, Kaela leads outreach efforts, provides support for library systems and technical services, and advances the information literacy instruction program through collaboration with faculty and student support services and creating a greater library presence online and in Canvas. Kaela has published and presented on topics including library outreach and social media, cross-institutional collaboration, online information literacy instruction, and partnerships with student support services. When not working, Kaela enjoys doing arts and crafts with her children, playing video games, and hiking.