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  • Description
  • Table of Contents
  • About the authors
  • Reviews

Crisis and disaster can strike at any time. During times of crisis IT departments become even more vital parts of the organization by allowing libraries to recover and respond to unique challenges. At such times technology concerns, as well as leveraging technology to ameliorate the effects of a crisis, should be a major focus for libraries. This report will describe different crisis effects, ways in which technology can assist in responding to them, and issues for library technology managers to be aware of.

Chapter 1—What Does a Crisis Look Like?

  • Notes

Chapter 2—Triage and Immediate Challenges

Chapter 3—Transitioning to Digital Services

  • Note

Chapter 4—Challenges for Library IT

  • Communications
  • Logistics
  • The Human Element
  • Transitioning to Alternative Operations

Chapter 5—The Things No One Seems to Talk About

  • Put It to Paper
  • Finagle’s Law and Disaster Preparedness
  • The Reward for Success Will Often Be Greater Challenges
  • The Danger of an Unqualified “I Don’t Know”
  • Strategic Silence
  • Ideas Take a Team
  • Budgets

Chapter 6—Conclusion

Jason Bengtson

Jason Bengtson is Head of Library Technology Services at Washington University Libraries. Previously, he was Head of Information Technology Services at Kansas State University Libraries, where he held the academic rank of Assistant Professor. He is a full stack web developer, and the author of numerous articles on library technology.

Library Technology Reports

Published by ALA TechSource, Library Technology Reports helps librarians make informed decisions about technology products and projects. Library Technology Reports publishes eight issues annually and provides thorough overviews of current technology. Reports are authored by experts in the field and may address the application of technology to library services, offer evaluative descriptions of specific products or product classes, or cover emerging technology. Find out more information on this publication here.

"This practical, sometimes rueful account of the role of technology in recovering from crises is certainly informative, readable and helpful."
— Journal of the Australian Library and Information Association