Digital Content in Museums: Delivering Discoverable, Usable and Strategic Content in Museums, Galleries and Heritage Institutions

Customers outside of North America (USA and Canada) should contact Facet Publishing for purchasing information.

ALA Member
$44.09
Price
$48.99
Item Number
978-1-78330-718-0
Published
2025
Publisher
Facet Publishing, UK
Pages
240
Width
6"
Height
9"
Format
Softcover

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  • Description
  • Table of Contents
  • About the author
  • Reviews

Read an interview with the author now!

Packed with tips, worksheets and real-life examples as well as covering key areas, this book provides a comprehensive reference for anyone looking to enter or working in digital content in the cultural sector.

This book provides a comprehensive grounding in the skills, best practices and tools needed for digital content editors and managers to succeed in the heritage sector. Currently, there is little professional training for digital content, and while the Internet holds advice, it isn't specific to the sector and the digital landscape changes rapidly. Focusing on how digital content can positively impact the sector, it addresses these key points:

  • the discoverability of museums through digital content;
  • the usability of the digital spaces for audience users; and
  • how heritage institutions can produce creative content and rely on storytelling to build a loyal audience.

The breadth of digital content is covered – from social media and website design to blog posts, content strategy, and surveys – with the aim of helping institutions increase their visibility, develop their audiences, and meet user needs. Packed with tips, templates, and real-life examples, it provides an essential reference for anyone looking to enter or working in digital content in the cultural sector.

Introduction

Part I: Discoverability

Chapter 1: Making Your Website More Visible in Search

Chapter 2: Using Third-party Platforms to Make Yourself More Visible Online

Part II: Usability

Chapter 3: What Users Need from Different Sections of your Website

Chapter 4: Re-Envisaging Your Content from the Ground Up

Part III: Creative and Strategic Content

Chapter 5: Creating Editorial Content

Chapter 6: Content Strategy

Chapter 7: Content Strategy in Action

Conclusion: Why Does All This Matter Anyway

Georgina Brooke

Georgina Brooke is a Content Strategist at One Further. Since 2021, she has worked for clients such as MoMA, Tate and National Museums Scotland and Wales. She leads projects relating to content design, content strategy, SEO, digital strategy, website discovery, social media and digital user research. She's held previous roles leading digital content teams at National Museums Scotland and Oxford University Museums and Gardens. She began her career working under Sarah Winters during the first iteration of gov.uk as part of the developing Government Digital Service.

Praise for the book

"Digital content is increasingly part of how cultural organizations seek fulfil their mission and reach new audiences. Through practical tools, ways of working and case studies of good practice, Brooke sets out a comprehensive guide to delivering effective online content. For digital teams working in the sector, it will provide a practical hand-on guide and reassurance that their work really matters."
— Robert Cawston, Director of Digital and Service Transformation, National Library of Scotland